Thank you for shopping with us at S K MODERN ART. We want you to be delighted with your purchase. Please take a moment to read our Return and Refund Policy to understand your rights and responsibilities.
Frequently Asked Questions (FAQs)
- Do you accept returns?
- Answer: Yes, we accept returns for defective products if the product is incorrect, damaged by the carrier, or defective in another way.
- How many days do customers have to return a product?
- Answer: Customers have up to 10 days from the delivery date to initiate a return.
- In how many days will the product be returned and a refund issued?
- Answer:
Refund Credit Timeframe:
We will process the refund within 10 business days, which includes both pickup and return transit time. Once processed, the refund will be credited to the original payment method within 2 business days.
- Answer:
- How can customers return products?
- Answer: Customers can email us at info@skmodernart.in, WhatsApp us at +91-9867591233, or contact us directly.
- How much will customers pay for return shipping?
- Answer: No cost for defective products. If the product is incorrect, damaged by the carrier, or defective in another way, we will cover the cost of return shipping.
Return Process
If you wish to return a product, please follow these steps:
- Contact our customer service team to initiate the return process. You can reach them at info@skmodernart.in, WhatsApp us at +91-9867591233
- Provide your order number and details of the product you wish to return. If the return is due to a defect, damage, or an error on our part, please provide clear photos of the issue.
- Keep the product in its original packaging, as the courier will not accept unpacked products.
Refund Process
Upon receiving the returned product, we will inspect it to ensure it is in its original condition.
Refund Credit Timeframe:
We will process the refund within 10 business days, which includes both pickup and return transit time. Once processed, the refund will be credited to the original payment method within 2 business days.
If you have any questions or concerns regarding our Return and Refund Policy, please contact our customer service team, and they will be happy to assist you.
Thank you for shopping with us, and we appreciate your trust in S K MODERN ART.
Need help?
Contact us at +91-9867591233 for questions related to refunds and returns